Thank you for shopping with mynedoh. We are committed to delivering your orders quickly, safely, and efficiently. Please review our Shipping Policy below for important information regarding order processing and delivery.

  1. Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

During peak seasons or promotional periods, processing times may be slightly extended.

Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

  1. Shipping Times

Estimated delivery times vary depending on your location:

Domestic Shipping: 5–10 business days

International Shipping: 7–20 business days

Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to customs, carrier issues, weather conditions, or other unforeseen circumstances.

  1. Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

Occasionally, we may offer free shipping promotions, which will be clearly indicated on our website.

  1. International Orders

For international shipments:

Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Delivery times may vary due to customs processing.

We are not responsible for delays caused by customs authorities.

  1. Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete at checkout.

We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately at support@goldenloafgoods.com.

  1. Lost or Damaged Packages

If your package is lost or arrives damaged:

Contact us within 7 days of delivery.

Provide your order number and photos (if applicable).

We will work with the shipping carrier to investigate and resolve the issue as quickly as possible.

  1. Order Tracking

Tracking information will be provided via email once your order ships. If you have not received tracking details, please contact us at support@goldenloafgoods.com.